Frequently Asked Questions At Northfields

Taking into account the available able linen rentals, Northfields is one of the oldest in the industry which already says something positive about the quality of their products and services. Since you’re a potential client we’ll assume that you’re involved in a wedding or event that requires dozens of lines, tablecloths and accessories for the reception. Before you finalize any transactions with Northfields, we’re sure that you have questions that we can answer.

What are the Schedules for Collections and Deliveries?

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The standard or typical collections and deliveries occur from 8am to 5:30pm on weekdays, but do take note that that the delivery day highly depends on the area at which they are delivering to. For deliveries in the morning, it covers 9am to 12noon. Same day deliveries are also offered but are subject to the schedule as well as additional costs. The collections and returns of the rented items occur at their premises during the working hours which is 8:30am to 4:40pm. Also, collections and deliveries do not occur during the weekends since there are no operations.

How Much Notice is Given During Booking?

Generally, customers are asked to book the offered items of products in advance. Next day deliveries have a cut off time at 3pm on a daily basis but this is still subject to the availability. Those that are planning considerably big events, they encourage you to inform their staff regarding your rental requirements at least 5 working days before the actual event; the time allowance is allocated the checking of stocks and availability.

Before I Return the Item, Do I Need to Wash Them?

What’s great about this is that clients don’t have to wash the items before they’re returned. The hire price already includes the wash price but stains that can’t be removed require additional charges.

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